Contact Centre
Multichannel contact centre functionality - voice, text, web, mobile and multimedia – with none of the overheads and management.
- Automated Call Distribution (ACD), Computer Telephony Integration (CTI) and compatibility with industry-standard turrets
- Inbound and outbound campaigns, planned and managed minute-by-minute
- Built-in monitoring and reporting, with richly detailed recording capabilities for compliance, training and quality control
For further information call +[44] (0)1344 852 350 or text Guru to 66663.
